My Guardian Link™
Last updated: May 1, 2025
CHILD / GUARDIAN CONSENT POLICY
MY GUARDIAN LINK™
Effective Date: May 1, 2025
Company: Forward Move, LLC d/b/a My Guardian Link™
Website: myguardianlink.com
Support Contact: support@myguardianlink.com
Privacy Contact: info@myguardianlink.com
Mailing Address: 2680 Vernon Road, Green Bay, WI 54304
This Child / Guardian Consent Policy (“Policy”) explains how Forward Move, LLC d/b/a My Guardian Link™ (“My Guardian Link,” “Company,” “we,” “us,” or “our”) handles accounts, profiles, personal information, location information, trusted contacts, urgent alerts, emergency profile information, and service use involving children, minors, parents, legal guardians, caregivers, family members, sponsor groups, school-related groups, organization groups, and other authorized adult representatives.
This Policy supplements and is incorporated into the My Guardian Link Terms of Use, Privacy Policy, Acceptable Use Policy, SMS/Calling Terms, Subscription/Refund/Auto-Renewal Terms, Master Services Agreement, Data Processing Addendum, Sponsor Group Addendum, Referral Group Addendum, and any other applicable agreement.
By creating, managing, authorizing, paying for, supervising, or allowing a child or minor to use My Guardian Link, you agree to this Policy.
My Guardian Link is not 911.
My Guardian Link is not a police department, fire department, ambulance service, public safety answering point, government emergency service, emergency medical provider, security company, or law enforcement agency.
My Guardian Link supports urgent communication, trusted contact notification, location sharing, response coordination, and possible escalation to a third-party urgent response contact center, central station, public safety resource, roadside provider, caregiver, parent, guardian, or other appropriate resource when available and appropriate.
If a child, minor, parent, guardian, caregiver, or trusted contact can safely call 911 or local emergency services directly, they should do so.
My Guardian Link does not guarantee alert delivery, coordinator response, trusted contact response, central station response, public safety response, dispatch, rescue, prevention of harm, or any specific outcome
This Policy applies to:
3.1 Children Under 13
Children under 13 may not create My Guardian Link accounts directly.
A parent or legal guardian must create, manage, supervise, and consent to any child profile, child account, family-managed account, or minor profile for a child under 13.
A child under 13 may use My Guardian Link only through a parent-authorized or guardian-authorized account structure approved by My Guardian Link.
3.2 Minors Ages 13 Through 17
Users ages 13 through 17 may use My Guardian Link only with consent and supervision from a parent or legal guardian, unless otherwise permitted by applicable law and approved by My Guardian Link.
A parent or legal guardian is responsible for explaining proper use, emergency limitations, trusted contact notifications, location sharing, and misuse consequences to the minor.
3.3 Adults
Users 18 or older may create and manage their own accounts, subject to the My Guardian Link Terms of Use and other applicable policies.
A parent or legal guardian who creates, manages, pays for, supervises, or authorizes a child or minor account is responsible for:
Where required by law, My Guardian Link may require verifiable consent from a parent or legal guardian before allowing a child under 13 to use the Services or before collecting, using, or disclosing personal information from a child under 13.
Consent methods may include one or more of the following:
My Guardian Link may reject, suspend, or terminate a child or minor account if required consent cannot be verified.
My Guardian Link may request additional information if it has reason to believe that a child account, minor account, parent account, guardian account, or consent record is inaccurate, unauthorized, fraudulent, or incomplete.
Depending on the features used, My Guardian Link may collect information relating to a child or minor, including:
My Guardian Link collects only information reasonably necessary to provide, operate, protect, support, and improve the Services; maintain incident records; comply with law; prevent misuse; and protect safety.
Some child or minor information may be sensitive, including:
A parent or legal guardian should not provide optional sensitive information unless the parent or guardian understands that the information may be used and disclosed as reasonably necessary to provide the Services, including trusted contact notification, response coordination, central station escalation, public safety escalation, caregiver notification, customer support, legal compliance, misuse investigation, safety, insurance, and incident records.
My Guardian Link may use child or minor information to:
When reasonably necessary to provide the Services or where permitted by law, My Guardian Link may share child or minor information with:
My Guardian Link does not sell child or minor personal information as a standard business practice.
My Guardian Link does not use child or minor urgent signal information, precise location tied to an incident, optional medical information, or emergency profile information for unrelated advertising purposes.
Location sharing may be central to certain My Guardian Link features.
By enabling location features for a child or minor, the parent or legal guardian authorizes My Guardian Link to collect, use, transmit, disclose, and retain location information, including precise location, as reasonably necessary to provide the Services.
Location information may be shared with trusted contacts, emergency contacts, parents, guardians, caregivers, Urgent Response Coordinators, contact centers, central stations, public safety resources, service providers, and other authorized recipients.
Location accuracy is not guaranteed. Location may be unavailable, delayed, incomplete, or inaccurate due to:
Disabling location permissions may impair or prevent important Services from functioning.
A parent or legal guardian is responsible for selecting and managing trusted contacts, emergency contacts, caregivers, parents, guardians, and other notification recipients.
By adding a person as a contact, the parent or legal guardian represents that:
My Guardian Link is not responsible if a trusted contact, emergency contact, caregiver, parent, guardian, or other recipient fails to receive, read, answer, respond to, or act upon any communication.
My Guardian Link may send or cause to be sent SMS messages, phone calls, push notifications, emails, in-app messages, trusted contact alerts, urgent signal communications, account notices, billing notices, onboarding notices, and service communications involving a child or minor account.
By creating, managing, or authorizing a child or minor account, the parent or legal guardian consents to these communications.
Message and data rates may apply. Message frequency varies. Carriers are not liable for delayed or undelivered messages.
Opting out of SMS, calls, push notifications, emails, or other communications may limit or disable important My Guardian Link features.
If a school, church, daycare organization, youth organization, camp, club, employer, association, sponsor group, referral group, enterprise customer, or other organization invites, pays for, supports, or manages access involving minors, that organization is responsible for:
My Guardian Link may require written confirmation from the organization that required parental or guardian consent has been obtained before activating minor-related accounts.
My Guardian Link may be used by babysitters, caregivers, parents, guardians, and family members to support urgent communication involving children.
A babysitter, caregiver, or other temporary responsible adult may use My Guardian Link only as authorized by the parent, legal guardian, account owner, or applicable law.
A babysitter or caregiver may not create a child profile, add children, submit child information, share child location, or add emergency contacts unless authorized by a parent or legal guardian.
When a babysitter or caregiver activates an urgent signal involving children, My Guardian Link may process and disclose information related to the event, including the caregiver’s identity, message, location, child-related context, trusted contacts, parent contacts, and incident details.
Parents or legal guardians may choose to provide optional emergency profile information for a child or minor.
This may include:
This information is optional.
A parent or legal guardian should provide only information that is accurate and appropriate for urgent communication support.
My Guardian Link is not a medical provider and does not provide medical diagnosis, treatment, monitoring, medical advice, or emergency medical services.
If optional medical or emergency information is provided, it may be shared with trusted contacts, caregivers, response coordinators, contact centers, central stations, public safety resources, roadside providers, service providers, or other authorized recipients as reasonably necessary to provide the Services.
The FTC Health Breach Notification Rule may apply to certain health apps and similar technologies that maintain individually identifiable health information and are not covered by HIPAA. My Guardian Link should have counsel review whether any optional medical or emergency profile feature triggers additional health-data obligations.
Subject to applicable law and verification, a parent or legal guardian may have the right to:
Some requests may be limited by legal, safety, billing, security, fraud prevention, public safety, incident record, insurance, dispute resolution, or legal defense needs.
For example, My Guardian Link may retain urgent signal records, location records tied to incidents, call notes, escalation records, billing records, security records, misuse records, or legal records where required or permitted by law.
To submit a request, contact:
Privacy Contact: info@myguardianlink.com
Support Contact: support@myguardianlink.com
Website Form: [Insert Privacy Request Link, if available]
Mailing Address: 2680 Vernon Drive, Green Bay, WI 54304
The request should include:
My Guardian Link may require verification before processing a request.
If My Guardian Link cannot verify the requester’s identity or authority, it may deny or limit the request.
A parent or legal guardian may withdraw consent for future collection, use, or disclosure of a child’s personal information, subject to applicable law and service limitations.
Withdrawing consent may result in:
Withdrawing consent does not automatically delete historical incident records, billing records, legal records, security records, misuse records, or records required for public safety, insurance, compliance, legal defense, or dispute resolution.
My Guardian Link retains child and minor information only as long as reasonably necessary for the purposes described in the Privacy Policy, this Policy, and applicable agreements, unless a longer period is required or permitted by law.
Retention may depend on:
When information is no longer needed, My Guardian Link may delete, de-identify, anonymize, or aggregate it.
My Guardian Link does not use child or minor urgent signal information, precise location tied to an incident, optional medical information, emergency profile information, or incident records for unrelated behavioral advertising.
My Guardian Link does not sell children’s personal information as a standard business practice.
If any analytics, cookies, SDKs, pixels, advertising tools, or app technologies could be considered a sale, sharing, targeted advertising, or behavioral advertising under applicable law, My Guardian Link will provide required notices, choices, consents, or restrictions.
You may not use My Guardian Link to:
Violation may result in suspension, termination, disclosure of records, referral to law enforcement, civil liability, administrative penalties, criminal consequences, reimbursement claims, and other remedies.
My Guardian Link is not responsible for resolving custody disputes, guardianship disputes, family disputes, school disputes, caregiver disputes, or disputes between parents or guardians.
A person who creates, manages, or authorizes a child or minor account represents that they have legal authority to do so.
If My Guardian Link receives notice of a custody dispute, guardianship dispute, protective order, restraining order, no-contact order, or similar legal restriction, My Guardian Link may:
My Guardian Link may rely on account records, consent records, court orders, legal documents, or verified instructions when determining access or account status.
Parents and legal guardians are responsible for maintaining the security of:
If a device, account, phone number, or trusted contact list is compromised, urgent alerts, location information, messages, or account information may be accessed by unauthorized persons.
Notify My Guardian Link promptly if you believe a child or minor account has been compromised.
My Guardian Link may suspend, restrict, or terminate a child or minor account if it believes:
If a child or minor uses My Guardian Link outside the United States, additional laws may apply.
Parents, guardians, and organizations are responsible for ensuring that the use of My Guardian Link complies with the laws of the applicable jurisdiction.
My Guardian Link may require additional consent, notices, restrictions, or documentation for users in Canada, Mexico, the European Union, the United Kingdom, or other jurisdictions.
Personal information may be processed in the United States and other countries where My Guardian Link or its service providers operate.
My Guardian Link may update this Policy from time to time.
The updated Policy will be posted on the website, app, account portal, onboarding screen, or another reasonable location. The “Effective Date” will show when this Policy was last updated.
Where required by law, My Guardian Link may provide additional notice or request updated consent.
Continued use of a child or minor account after an updated Policy becomes effective means the parent or legal guardian accepts the updated Policy.
For questions about this Policy or child/minor accounts, contact:
My Guardian Link™
Forward Move, LLC
2680 Vernon Drive
Green Bay, WI 54304
Support: support@myguardianlink.com
Privacy: info@myguardianlink.com
Phone: (920)461-4188 WhatsApp
Website: myguardianlink.com
PARENT / GUARDIAN CONSENT ACKNOWLEDGMENT
By creating, managing, paying for, supervising, or authorizing a child or minor account, I acknowledge and agree that:
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Any current user — even a free user — can create a referral group after creating a My Guardian Link account.
Access your dashboard on the My Guardian Link desktop website and, under Organization, create a Referral Group.
A referral group is for anyone who influences a prospective user to join My Guardian Link — including radio stations, nonprofits, philanthropic groups, veteran organizations, community groups, and other audience-based partners.
Start as a current user, even on the free plan.
Upload a targeted list for higher referral compensation, or leave it blank.
Promote your group to your audience, members, listeners, or community.
Compensation is paid while memberships remain active.
Examples may include veterans groups, battered women's groups, nonprofits, and other mission-driven organizations. Approval is determined by My Guardian Link support.
This is what it looks like in the Organization Portal.
Year 1
15%
Year 2
7%
Year 3
5%
Applies when a targeted list is uploaded.
Year 1
10%
Year 2
5%
Year 3
3%
Applies when the target list is left blank and users join through the referral group.
Compensation is recurring and paid monthly on active memberships only. If a user cancels, compensation stops. Special pricing and discounts must be approved and determined by the My Guardian Link support team.
Contact Support to schedule a video meeting to assist with your Referral Group.
Any current user — even a free user — can create an organization after creating a My Guardian Link account.
Access your dashboard on the My Guardian Link desktop website and, under Organization, create Protection for My Organization.
Create a Sponsor Group by uploading a list of employees or associates. My Guardian Link helps notify them for onboarding, and associates can join using the QR code, invite link, or group code.
Start as a current user, even on the free plan.
Upload a list of employees or associates.
We notify your associates to log in and create their own accounts.
Associates can join using the QR code, invite link, or group code.
An employee benefit that shows your people they are valued, protected, and never alone.
This is what it looks like in the Organization Portal.
An employee benefit that shows your people they are valued, protected, and never alone.